Our low-mileage motorcycles are dealer-serviced and maintained. While they look impeccable and ride smoothly, your safety is our top priority. Below are our policies for all motorcycle rentals. These are dictated by our insurance company and are non-negotiable.
- Must be over 25 years old and have a valid driver’s license with motorcycle endorsement and at least one year of riding experience on a similar bike. Special arrangements may be made if renter is over 21.
- Helmet and gloves are mandatory. If you do not have these or wish to travel with them, please let us know prior to your arrival so we can reserve them for you.
- A pre-rental evaluation ride is required to make certain you are comfortable and confident with the operation of the motorcycle.
- A $150 deposit is required to book all rentals and tours.
- A $1,500 security credit hold is placed on your credit card and immediately released at the end of the rental period when the motorcycle is returned without damage.
- No tolerance for riding our bikes under the influence of drugs or alcohol. Have fun, be safe, and obey all traffic laws.
INSURANCE
Our daily motorcycle rental rate for each motorcycle includes the state-required mandatory liability insurance fee. This coverage is in place for your protection should you cause an accident that injures someone or damages their property.
In addition to the mandatory liability insurance included in our rental rates, the following optional coverage is available to you at an additional cost:
- Supplemental Liability Insurance: At $7 per day, this provides greater protection against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. Coverage up to $300,000.
- Collision Damage Waiver (CDW): At $20 per day, this waiver limits your damage liability to the security deposit of $1,500 instead of the full cost of the motorcycle. Your personal automobile insurance policy may or may not provide coverage for your responsibility of the loss of or damage to a rented vehicle during the rental term.
CANCELLATION POLICY
Texas Motorcycle Adventures does not overbook or double-book our motorcycle rentals, and as a result, we never bump our customers. If you have a reservation with us on one of our motorcycles, the motorcycle will be available to you during the designated time. If for some reason the specific model you are requesting becomes unavailable prior to your arrival (due to damage, theft, or mechanical failure, etc), we will substitute the motorcycle for a similar or upgraded model. We will never send out a motorcycle that is mechanically unsafe. Customer safety is our top priority. Since we take such great precautions to make certain that none of our renters are disappointed, we have to adhere to a strict cancellation policy.
Cancellation with more than 30 days notice will receive a full deposit refund; No refund will be issued with less than 30 days notice. Any retained deposit amount with cancellation notice can be applied to a future rental within 1 year. No shows or less than 24-hour notice will be charged the full amount for the rental period. A $25 cancellation fee will be added to all cancellations. If cancellation occurs due to not meeting rental requirements (such as no motorcycle endorsement, expired license, not meeting security deposit requirements, etc) a cancellation fee of 100% of the total invoice amount will apply.
Please understand that our cancellation policy is in place only to avoid turning away business while not having our motorcycles utilized. If a customer cancels their reservation at the last minute, it is very likely that we will not be able to rent the motorcycle during that period. In all likelihood, we have probably turned away potential customers to hold this motorcycle for you.
If you have questions about our Requirements, Insurance or Cancellation policies, please feel free to call us. We will gladly discuss the various options and scenarios with you. We try to make our rental process simple and easy, and we want you to enjoy and be comfortable with your motorcycle vacation so you will be one of our repeat customers.
